Support
Frequently asked questions and how to reach the Zivvy team.
Is Zivvy free?
Yes, completely free for users. Businesses get a free plan and optional paid plans.
Who can see my location?
By default only your friends, and only at venue level. You can turn it off in privacy settings or hide completely with Ghost mode.
Where is Zivvy available?
In all 81 provinces of Türkiye. Cities come alive as places join.
How is the crowd level calculated?
From the last hour’s check-ins compared with the capacity the venue reported. Without enough check-ins it says “No data yet” instead of guessing.
How do I delete my account?
In the app: Profile → Delete my account. Details are on the Delete account page.
How do I add my business?
On the business application page: find or add your venue, enter its details and verify with a document.
Support: destek@zivvy.live
For business: isletme@zivvy.live
KVKK notice: kvkk@zivvy.live